Last Updated: January 2025
By using our website and services, you agree to the collection and use of information as described in this Privacy Policy. Please read it carefully.
01
Information We Collect
When you use Niraala Numerology's website, services, or contact us for consultation, we may collect the following personal information:
- Full name and date of birth (required for numerology analysis)
- Email address and mobile/WhatsApp number
- Billing and shipping address (for product orders)
- Payment information (processed securely via Razorpay — we do not store card details)
- Messages and queries sent through our contact form or WhatsApp
- Website usage data (pages visited, time spent, browser type) via cookies
Your date of birth is essential for Vedic Numerology readings and is used solely for the purpose of providing accurate consultations.
02
How We Use Your Information
We use the information we collect for the following purposes:
- To provide personalized numerology consultations, reports, and guidance
- To process orders for products and online courses
- To send booking confirmations, receipts, and service updates
- To respond to your queries and provide customer support
- To send promotional offers, new services, and newsletters (with your consent)
- To improve our website, services, and user experience
- To comply with legal obligations and resolve disputes
03
Data Sharing & Third Parties
We respect your privacy. We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:
- Payment Processors: Razorpay processes payments securely. Your financial data is governed by their privacy policy.
- Delivery Partners: Shipping address shared with courier services for product delivery only.
- Legal Requirement: When required by law, court order, or government authority.
- Service Providers: Trusted third-party tools (email services, analytics) who assist in operating our website, under strict confidentiality agreements.
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and session information
- Maintain your shopping cart and login status
- Analyze website traffic and user behavior (via Google Analytics)
- Deliver relevant content and improve our services
You can disable cookies through your browser settings, though this may affect certain features of our website.
We implement industry-standard security measures to protect your personal information:
- SSL encryption for all data transmission on our website
- Secure, encrypted storage for sensitive information
- Payment processing handled by PCI-DSS compliant Razorpay
- Regular security audits and access controls
- Strict internal policies limiting employee access to personal data
While we take every precaution to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account information confidential.
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Portability: Request your data in a portable format
To exercise any of these rights, please contact us at nirranjan55@gmail.com
Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us immediately and we will delete such information promptly.
08
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
